Support Help, Documentation & Customization

We love feedback. When you buy SlideDeck.js you will have an account created for you to manage your downloads, get invoices and be given access to our support section, powered by ZenDesk. This offers a more robust support solution than what you may have been used to using before.

Most Frequently Asked Questions

What is SlideDeck's Refund Policy?

Due to the nature of the SlideDeck software, we are not able to control the activation or deactivation of a license remotely. In this case, it is not possible to "return" the software and ensure that the license is no longer used. Therefore, we do not provide refunds as a safeguard to prevent unauthorized use of licenses. This is a similar policy to many other non-activated software products.

Advanced customization of the SlideDeck template design does require some coding, so we want to make sure that users have clear expectations before purchasing SlideDeck.

Before purchasing, we would encourage you to review the SlideDeck features to ensure they are in line with your expectations of the software. You can also review the usage documentation for details on SlideDeck installation and customization.

If you are not clear on what to expect from SlideDeck, please contact us for more details.

How do I customize SlideDeck?

SlideDeck is definitely customizable. Those SlideDeck ideas shown on the home page are just some of the design styles that can create for your website.

We package a few examples with the download with some pretty common deck types. SlideDeck also gives you access to callback functions that can be run from other places outside of the SlideDeck itself. This will give you the ability to create a completely custom navigation similar to the ones illustrated in slide 3 of the SlideDeck on the home page. Check out the Available Actions in the Usage Documentation to see how to use these functions.

How do I create my own skin for SlideDeck?

A Launchpad Bundle comes with SlideDeck.js. It has everything you need to get started creating your own skins, complete with code examples, design files and documentation.

Can I control my SlideDeck with other elements? For example, I want to make a next and previous button.

You can control any SlideDeck with the control API. Just reference the SlideDeck's element and use one of the navigation commands. For example:

Create your SlideDeck

<dl id="myslidedeck" class="slidedeck">
    <dt>Slide 1</dt>
    <dd>Slide Content</dd>
    <dt>Slide 2</dt>
    <dd>Slide Content</dd>
    <dt>Slide 3</dt>
    <dd>Slide Content</dd>
<script type="text/javascript">

Create another element to act as your navigation and specify an onclick event with your action

<a href="#previous" onclick="$('#myslidedeck').slidedeck().prev();">Previous
<a href="#next" onclick="$('#myslidedeck').slidedeck().next();">Next

For more information on all of the API commands built into SlideDeck, just check out the API Reference in the documentation section.

Can I use my License for mock-ups of websites that I create for clients?

Yes, you can use your license for mock-ups of websites, we understand the need to use SlideDeck.js in a development environment. However, once you are ready to launch a new site, you must have a license for it.

How long does support and upgrades last?

Upgrades last though all minor versions of the plugin. Support is only offered for the latest minor version of the plugin, all previous minor versions are not supported. Once a new major version comes about, no new upgrades will be available without purchasing the latest version.

What do I get with SlideDeck?

SlideDeck offers a myriad of benefits. Check out the features for more information.

I've placed a video in my SlideDeck, but it shows through the SlideDeck, even on closed slides, what can I do?

Flash doesn't play nicely all the time with fancy interactions like SlideDeck and the like, luckily there's an easy fix. Just add the the wmode="opaque" parameter to your embed code. For example, with a YouTube video embed code, this will change the code from this:

<object width="480" height="385"><param name="movie" value=""></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="480" height="385"></embed></object>

to this:

<object width="480" height="385"><param name="movie" value=""></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="wmode" value="opaque"></param><embed src="" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="480" height="385" wmode="opaque"></embed></object>

Take note of the addition of the <param name="wmode" value="opaque"></param> tag inside the <object> tag and the wmode="opaque" attribute on the <embed> tag.

Will SlideDeck Work With HTML5?

While SlideDeck may function correctly with the HTML5 doctype for most implementations, we do not officially support the doctype as it's still a draft specification and not yet a standard.

If you run into issues while using the HTML5 doctype we suggest first trying to use a different doctype and seeing if that remedies the issues.

What is a SlideDeck skin?

At its core, a SlideDeck skin is nothing more than a CSS file and some images. If you want to make an advanced skin, you can always create a JavaScript file to go along with it as well. If you want to customize your own skin, just check out the comments in the file that comes with the SlideDeck plugin. Keep in mind you will need to know some CSS if you want to get really clever here.

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